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Hp Officejet 5610 No Scan Options


How do i get my hp officejet 5610 to scan again? A week ago i moved my home office computer and printer. The printer will fax and print but when i push the scan button it says "no scan options". Now in the past i have always shut down the computer and restarted it and made the scanner work. Also i push help on the printer and go through the help menu. Also it states there is no computer connection. That is not true.

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Hp Officejet 5610 Scan Problem

Hp officejet 5610 all-in-one printer question. I am trying to scan pictures onto the computer and when i press scan the message says "refer to device documentation to troubleshoot. " What is the problem?

Answer:-
What you need to do is unplug the usb cable from the computer and power on the hp. Now begin a fresh install and you will reconnect the usb only when the program tells you about halfway into it. Let it finish and reboot the computer. Windows will find the scanner. Go in the start menu and look in hp folder and open the scanning software just installed. Put your document face down on the glass and select scan from the scanning menu. It will turn on the light and scan a preview onto your screen. Press scan again and it will scan it on the screen. If you like it, save it as jpeg format, that's it. Make sure that you set the scanner to 300 dpi or 600 dpi for high quality scans.


Posted On: 11 months ago . View Related Posts . . View 2 Replies .

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Posted On: 02-15-2010, 05:45 PM . View Related Posts . . View 19 Replies .