Nec Nd-2510a Dvd Writer Problem

I have an nd-2510a dvd burner and for some bloody reason i cannot get it to burn iso and to top it off it cant burn anything for that matter. I tried updating the drivers but windows says its all good. I go to nec's website and try to get their firmware updater but, it does nothing. Can anyone help me with this? If you need errors or screens of error just ask, basically everything says the device is incompatible.

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Nec Nd 2510a Dvd Writer Writes Only At 4x

Just recently purchased this dvd writer from newegg nec nd 2510a really good price and since i had the older model 2500. I opted to buy it since it was 8x write and it had dual layer for a second pc that i use at work. I have tried using different media and it will only write at 4x. *** The older one writes at 8x with no problem. Anyone with a fix for this or do i have to return this drive back?

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The detail is i have 4 accounts in my windowxp professional service pack 3. I use to log-in one of the accounts without any problem on reading & burning disc issue. One day i log-in the other account which i never use after this account setup. The system pop up a message right after i logged-in said that i can switch the dvd rewriter to cd burnable writer and i still can switch back to dvd burner function (this is all i can remember what the message mean, i can't remember the exact wordings). After this action, this rewriter (burner) can not read any dvd disc anymore and pop up an error message "the disc has unsupported format in drive d (my burner drive)"

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