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Driver Problems For Dell Usb Multimedia Keyboard


I recently purchased a dell usb multimedia keyboard, part number 310-7940, for my dimension 4600 desktop. The keyboard was plugged into a functioning usb port and the computer was rebooted. Shortly after startup the green lights on the keyboard were illuminated breifly, then turned off. When windows started up, the keyboard does not work but the "found new hardware" wizard comes up and recognizes the device as "dell usb keyboard. "

However, it cannot find the drivers or the necessary software for the keyboard to work, and fails to "install" the device. I tried downloading driver r44838, but running this driver simply opens the system volume control. I also tried clearing the nvram, restoring the system to a previous date, updating the windows service pack, and updating the chipset driver. None of these actions seemed to work. Any help would be much appreciated.


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